MIDI GeniePrivacy policy
Last updated 8 October 2026
This policy explains what MIDI Genie keeps, where it goes and the choices you have. In short: your music is private to your account, we only use it to run the service for you, and we never sell it.
Who we are
In this policy, “MIDI Genie”, “we” and “us” mean MIDI Genie, the maker of the MIDI Genie web app, plugin and standalone app. For anything about your data, email olu@midigenie.com.
Two ways to use MIDI Genie
- With a MIDI Genie account: the web app at app.midigenie.com, or the plugin logged in to your account. You pay with credits, and your work is saved to your account.
- With a one-time licence and your own provider key: the plugin works on your computer and talks directly to the provider you chose. We don't receive your prompts or music.
The sections below cover each.
With a MIDI Genie account
What we keep
| What | Why |
|---|---|
| Your name, email address, password (stored only as a secure hash) and profile picture if you add one | To run your account and let you log in. |
| Your sessions: what you type, the takes you make, and files you attach | So you can come back to your work, download it, and use it in both the web app and the plugin. |
| Loops you make: the audio, your description and the settings you chose | So you can play, download and reuse them. |
| Tracks you upload: the audio, the tempo, key and feel measured from it, its breakdown and the questions you asked about it, and when you confirmed you own it or have permission to use it | So new loops can fit your track, and to record that you confirmed you had the right to upload it. |
| Your plan, credit balance and credit history | To charge the right number of credits and show you what you used. |
| A record of each request: time, size, how long it took and the credits used | For billing, fixing problems and keeping the service reliable. |
| The full content of each request and response, for 30 days | To investigate problems and answer support questions. Deleted automatically after 30 days. |
| The network (IP) address you signed up from, and a normalised form of your email address | To stop free credits being claimed over and over with throwaway accounts. |
| Plugins logged in to your account: a label for the computer and when it was last used | So you can see them on the Plugin page and log them out. |
| Problem reports you send, including the session you choose to attach | To fix what went wrong. |
Files you attach, tracks you upload, loops and profile pictures are stored privately and are only served to you through your account. Your work is never shown to other users, we don't use it for advertising, and we don't use your uploads or loops to train any model. Our staff can play a loop or uploaded track only to investigate a problem, an abuse report or a rights complaint, and their plays are logged.
Who helps us run it
We use a small number of service providers, each only for the job below. None of them receive your account details unless the job needs them, and we never sell your data. To get the names of the providers we use, email olu@midigenie.com.
| Provider | What they do |
|---|---|
| Cloud hosting | Runs our servers and database. |
| Cloud storage and security | Stores attached files, uploaded tracks, loops and instrument sounds privately, and checks sign-ups for bots. |
| AI model providers | Help create what you ask for. Your message and the musical context it needs are sent to make your MIDI. For an audio loop, your description and settings are sent, plus a short text description of your track's feel and chords when you fit a loop to it; your audio files are not sent. When you ask for a breakdown of an uploaded track, or a question about it, the track's audio is sent to be analysed. They act under their own terms. |
| Polar, our payment provider | Takes payment as our reseller and merchant of record. Polar sees your payment details; we see your name, email and order, not your card. |
| Email delivery | Sends account emails, such as confirming your email or a password reset. |
Emails
We send emails you need: confirming your address, password resets, receipts and plan changes, and a note when your credits run low. We don't send marketing emails from your account unless you've signed up for them separately.
With a one-time licence and your own key
The one-time licence makes MIDI in the plugin and standalone app with your own key. It does not include loop generation: loops are made in the web app with a MIDI Genie account and credits, and the account sections above apply to them.
- Your provider keys are stored in your computer's secure keychain. The plugin sends a key only to the provider it was saved for, and never shows it again.
- Your settings, takes, conversations and attached files stay on your computer, in
~/Library/Application Support/MIDI Genie. Deleting that folder removes them. - When you make MIDI, your message, the musical context and your key go straight from your computer to the provider you picked (for example OpenRouter, Anthropic, OpenAI or Google), under your own account with them. Their privacy policy applies. We don't receive a copy.
- Your licence: when you activate or check it, your licence key and a label for the computer are sent to Polar, to confirm it's valid and count how many computers use it.
On every computer
The plugin keeps a log file on your computer for troubleshooting. It never contains your keys. MIDI Genie has no advertising code and does not send crash reports automatically. If you press Copy diagnostics and send it to us, we use it only to help you.
Our website
midigenie.com uses Google Analytics to count visits and see which pages are useful. It sets cookies and receives your IP address and basic browser details; see how Google uses this data. The apps send nothing to Google Analytics.
How long we keep it
- Your account and work: until you delete them. Deleting a session deletes its takes and attached files. Deleting a loop or an uploaded track deletes its audio from storage straight away.
- Full request content: 30 days.
- Payment and tax records: as long as tax law requires, held by Polar and by us.
- Support emails: 2 years.
Deleting your account
You can delete your account in Settings in the web app. That deletes your profile, sessions, takes, attached files, loops, uploaded tracks, credit history and request records straight away. Problem reports you sent are kept without your name attached, and payment records are kept as tax law requires.
Your rights
Depending on where you live, including under the GDPR and UK GDPR, you can ask to see, correct, export or delete the personal data we hold about you, or object to how we use it, and you can complain to your local data protection authority. Email olu@midigenie.com and we'll reply within 30 days.
Children
MIDI Genie is not directed at children under 13, and we don't knowingly collect their data.
Changes
If this policy changes, we'll update the date above. If a change is significant, we'll tell account holders by email before it takes effect.